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Professionalism And Well Being

Office of Professionalism and Well-Being

Baylor Scott & White The Heart Hospital

Our vision is to foster professional fulfillment, reduce healthcare worker occupational distress, and cultivate a culture of professionalism and well-being to support all members of our team. Physician burnout negatively affects the care team, quality of care, healthcare costs, patient experiences and the providers themselves.

We’re committed to moving from the Triple Aim of healthcare (i.e., improving patient experience, reducing cost and improving population health) to the Quadruple Aim, which adds provider well-being as an essential target that drives quality patient care.

Our initiatives and programs

Strategic planning

Annual provider survey

Psychological safety net clinic

Physician well-being self-help

Peer Support

Practice optimization

EHR optimization

Leadership training

Well-being seminars

Research

STAR Award

Other resources

Safety net clinic (non-emergency): 469.814.4289

Physician Support Line: 800.409.0141

Employee Assistance Program

National Suicide Hotline: Dial 988 or text CONNECT to 741741

Created to increase joy in our work and connectivity with our teams, this self/professional enrichment program helps participants connect their purpose to their work as a special calling or sacred vocation. Register for the entire course delivered via video, Webex or site-based small group.

Refresh, Refocus and Restore Sessions (login required) are three-hour continuing education opportunities that focus on interactive social-emotional skill building for clinical providers. Each session offers tools for stress management, emotional intelligence, leadership and self-care strategies. Email Well-Being in Medicine if you are interested in a group-based session.

Our team

Executive Well-Being Advisory Committee

  • Jamile Ashmore, PhD, ABPP, Chief Wellness Officer & Committee Chair
  • Michael DiMaio, MD, Chief of Staff
  • Trent Pettijohn, MD, Chief Medical Officer
  • Kelley Hutcheson, MD, Medical Director, Coronary Revascularization
  • Thomas Cox, PhD, Director of Faculty Development and Education
  • Andrew Kim, MD, Director of Informatics & Clinical Transformation
  • Fayez Raza, MD
  • Dennis Gable, MD, Regional Chairman, Vascular Surgery
  • Kim Jett, MD, Medical Director, Thoracic Surgery

Research

  • Anthony Waddimba, MBChB, MS, DSc
  • Ann Marie Warren, PhD, ABPP
  • Meghan Douglas, PhD

Well-being directors

We have a multidisciplinary team dedicated to affecting change at the staff level by identifying drivers of occupational distress and implementing interventions to promote well-being. Our well-being directors have been trained and certified by the Stanford Director’s Well-Being Course.

Contact us

Jamile Ashmore, PhD, ABPP
Chief Wellness Officer
Office of Professionalism and Well-Being
Baylor Scott & White The Heart Hospital

469.814.4289
Jamile.Ashmore@BSWHealth.org