Primary Care Retreat

CTX Adult Primary Care Retreat

March 29 to March 31, 2019

Hyatt Regency Lost Pines Resort and Spa • Lost Pines, Texas

Program Objectives

  • Discuss and formulate solutions with colleagues based on vast and robust experiences
  • Recognize burnout in others, as well as in oneself
  • Discuss provider investment and clinic team culture bringing ideas back to their own clinic team for betterment of self and others
  • Recognize strategies to combat burnout, support colleagues and manage stress
  • List resources that exist in the system to support them as providers
  • Discuss and recognize “Our Core,” along with the mission and future of primary care
  • Utilize Epic in their practice
  • Recognize and apply telemedicine
  • Explain value-based contracting
  • Employ efficient models of care in their home clinic
  • Examine and consider different compensation models
  • Standardize and develop best practice guidelines
  • Discuss Ideal Practice solutions
  • Develop and implement Population Health strategies


Presentation materials, when available, may be downloaded in pdf format. The password will be emailed to participants prior to the activity.

Friday, March 29, 2019

  • 6 p.m.


  • 7 p.m.

    Networking Social

    Attendees and significant others are cordially invited to a Networking Social on property that allows the opportunity to reconnect and make new connections with colleagues and significant others. Pre-registration is requested.

    Attire: Dressy casual (jeans permitted) Light appetizers and beverages available

Saturday, March 30, 2019

  • Optional Morning Activities

    7 a.m.


  • 7:30 a.m.

    Mindfulness Exercise

  • 8 a.m.

    Networking Breakfast and Registration

    Significant others are welcome for optional morning activities. Please be sure to include their planned attendance on your registration so we can plan accordingly for their participation.

  • Official Program

    8:45 a.m.

    Welcome and Introduction

    Mike Reis, MD
    BSWH Medical Director, Family Medicine

    Official program is intended for Baylor Scott & White Health adult primary care providers only. Seats will be assigned.

  • 9 a.m.

    Baylor Scott & White Health: Our Core

    Alex Arroliga, MD, MSc, FCCP, FACP
    BSWH System Chief Medical Officer

  • Practice Redesign

    9:30 a.m.

    Overview, History and Background

    Justin Johnson
    Office of the CMO

  • CMA/Shepherd Model

  • In-Person Scribes

  • Virtual Scribes

  • Q&A

  • 10:15 a.m.


  • 10:30 a.m.

    “Ideal Practice” Model

  • 10:55 a.m.

    Compensation Models (Salary vs. RVU)

    Mike Reis, MD

  • 11:20 a.m.

    People Engagement

    Justin Johnson

  • 11:45 a.m.


  • 12:30 p.m.

    Minute to Win It Regional Competition

    Sit by clinic/region for remainder of program

  • 12:45 p.m.

    Panel: Physician Burnout, Provider Investment and Clinic Team Culture

    Moderator: Charlie Stern, MD

  • 1:45 p.m.


  • “HIIT” IT – High Intensity Interval Topics

    2 p.m.

    Clinic Standardization/PCMH Updates

    Mike Reis, MD

  • Epic Updates

  • APP Care Model (Two blocks)

  • Telemedicine

    Justin Johnson

  • 2:45 p.m.

    Take Aways and Tangible Action Steps

    Facilitator: Justin Johnson

  • 3:15 p.m.

    Our Future and Closing Remarks

  • 3:45 p.m.


    Attendees are welcome to enjoy free time with family and friends. On property: multiple dining options, cocktail lounge and indoor and outdoor activities.

Sunday, March 31, 2019

  • 8 a.m.

    Breakfast (Optional)

  • Morning Devotional (Optional)

  • 8:30 a.m.

    Legacy of the Primary Care Team

    Charles "Skeeta" Jenkins

  • 9:45 a.m.

    Conference Adjourns

    Enjoy the resort with family and friends

Accreditation and Credit Designation


The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.


Credit Designation

The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health designates this live activity for a maximum of 6.5 AMA PRA Category 1 Credits™. Physicians should claim only credit commensurate with the extent of their participation in the activity.


Meeting and Lodging

A block of sleeping rooms is reserved at Hyatt Regency Lost Pines Resort and Spa. A special guest room rate of $259 single/double (plus tax) has been granted for attendees of this meeting.

To make reservations at this rate, book online or call the hotel directly at 512.308.1234 and identify yourself as attending the Baylor Scott & White Health CTX Primary Care Retreat.

Rates are available until Friday, March 1, 2019, or until room block fills.

About Hyatt Regency Lost Pines Resort and Spa

Nestled on 400 acres along the banks of the lower Colorado River, Hyatt Regency Lost Pines Resort and Spa is 23 miles from downtown Austin.

It offers endless onsite activities for conference free-time and for significant others/families to enjoy during the conference, including golfing, horseback riding, swimming, archery, tennis, golfing, hiking, nightly s’mores, a spa and fitness center, water park and more. Plus, there are plenty of nearby points of interest.

Enjoy a family-friendly atmosphere and true resort getaway on this breathtaking property.

575 Hyatt Lost Pines Road
Lost Pines, TX 78612


Baylor Scott & White Health employees must follow the reservation and lodging guidelines outlined in the Travel and Business Expense Policy.

For Exhibitors

Contact Us

If you would like more information about granting and/or other sponsorship opportunities or if you have questions about exhibiting, please contact CME coordinator Diana McGill.


Physicians (CTX Family Medicine and Internal Medicine ONLY)

$175 early registration

$225 after March 18

Cancellation and Refund Policy

Walk-in registrations are accepted, but we cannot guarantee seating or conference materials the day of the conference. Onsite registration will incur an additional $50 fee.

The conference organizers will not be responsible for reimbursement of airline fees and other accommodation expenses. Walk-in registrations are accepted, but we cannot guarantee seating or conference materials the day of the conference.

Evaluate and Claim Credit

Create a new profile or log in to our online tool that allows you to submit an online evaluation and claim credit.

Contact Us

Please notify CME Department in writing of any special needs/accommodations by March 18, 2019, via mail or email.

Diana McGill
Phone: 254.724.4073
A. Webb Robert Center for Continuing Medical Education
Baylor Scott & White Health
2401 S. 31st St.
Temple, TX 76508

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